Prescription Policy

The telehealth mission is to accommodate treatment for simple medical issues.

Doctors are independent practitioners and have full control over the treatment protocol for their patients.

Our medical protocols ensure we exceed the nationally accepted “standard of care”. Unfortunately,  we will not be able to assist everyone in, so we may have to refer you to be seen in-person. We guarantee that we will always operate with your best interest in mind and offer only prescriptions that adhere to those guidelines, but we cannot guarantee that we’ll give you a prescription.

Prescriptions for conditions we can safely and effectively diagnose and treat online with questionnaires, chat, phone calls, video and image uploads where needed. This is different from a regular doctor’s office visits where the providers can perform hands on physical exams and do in office testing allowing them to manage all your outpatient health needs.

We operate in-line with state telemedicine regulations. This means that in some states you’ll need to complete a video or phone consult with one of our doctors. The doctor that takes responsibility for your care is licensed to provide care in your state.

Doctors do not prescribe any DEA controlled substances, like narocotics and benzodiozapines and only write prescriptions for medications that are unrestricted. We also do not provide medications for PrEP, sex hormones, ED, HSDD, morning after pills or chemical abortions. Beyond that each doctor may have their own personal restrictions to online practice based on what they believe it is safe to provide online.